Ivan Vujic Agile Web-​marketing cam­paign for find­ing a job

CRM Man­ager

The Prod­uct has

• 5 years of work­ing expe­ri­ence in world-​class SAP’s sales team
• a recent oppor­tu­nity to grow with the sales and mar­ket­ing team from the very begin­ning of SAP West Balkans organization
• a long career filled with ded­i­ca­tion to increase cus­tomer loy­alty and sat­is­fac­tion in the direct contacts
• proven abil­ity to man­age and lead cre­ative teams
• result ori­ented way of thinking
• the knowl­edge of two CRM tools: SAP CRM and Sug­arSRM
• com­pre­hen­sive knowl­edge of the entire CRM infrastructure

Very good at:

• resolv­ing even the most com­pli­cated issues with the customer
• opti­miz­ing effi­ciency and qual­ity of cam­paigns and their content
• mea­sur­ing, eval­u­at­ing and report­ing on suc­cess and cre­at­ing new ways of infor­ma­tion flows toward management
• iden­ti­fy­ing and imple­ment­ing con­tin­u­ous improve­ment oppor­tu­ni­ties for max­i­miz­ing cus­tomer value
• devel­op­ing cam­paigns that max­i­mize usage and rev­enues across prod­uct cus­tomer bases

He is:

• a team builder who can trans­fer the best CRM prac­tice, orga­ni­za­tion and method­ol­ogy to the CRM exec team
• ready for jump-​start oppor­tu­ni­ties and build­ing the effi­cient sales orga­ni­za­tion from scratch