CRM Func­tional consultant

The Prod­uct hasSalesFunnel

  • more than 10 years of expe­ri­ence in busi­ness analy­sis, col­lect­ing cus­tomer func­tional and tech­ni­cal requirements
  • more than 10 years in defin­ing Log­i­cal archi­tec­ture of the busi­ness systems
  • excel­lent knowl­edge of CRM busi­ness processes in sales and mar­ket­ing orga­ni­za­tions based on SAP best practices
  • essen­tial knowl­edge of CRM appli­ca­tions in the entire life cycle with pro­found under­stand­ing of cus­tomer needs, demands and paint points
  • strong busi­ness acu­men of cus­tomer ser­vice roles and functions
  • excel­lent com­mu­ni­ca­tion skills — ver­bal and written

He is

  • famil­iar with the CRM archi­tec­ture and mid­dle ware components
  • a cre­ative designer of the miss­ing sales and mar­ket­ing processes and an expe­ri­enced process re engineer
  • expe­ri­enced in the full imple­men­ta­tion life cycle
  • very good and sys­tem­atic in the appli­ca­tion func­tion­al­ity testing