SAP Logo2005 – 2010

Solu­tion Archi­tect and CRM Man­ager & Sales Sup­port Manager

Join­ing SAP® at the very begin­ning of its offi­cial pres­ence in West Balkans (WB) ter­ri­tory as one of the first three employees:

  • Estab­lish­ing the first sub­sidiary processes, rolling-​out the best SAP® prac­tice and apply­ing local agility to set the com­plex work­ing pro­ce­dures and rules of the multi­na­tional com­pany into the small subsidiary
  • Run­ning SAP® ERP local­iza­tion project, orga­niz­ing Ser­bian chan­nel com­mu­nity into Local­iza­tion Com­mit­tee pro­vid­ing SAP Local­iza­tion Cen­ter with one voice local­iza­tion require­ments. The project deliv­ery was the First SAP® ERP local­iza­tion pack­age for Serbia
  • Man­ag­ing all process roll-​outs related to Mar­ket­ing and Sales oper­a­tions: CEL (Cus­tomer Engage­ment Life­cy­cle) Roll-​out, Demand gen­er­a­tion process Roll-​out
  • Man­ag­ing local CRM imple­men­ta­tion project and includ­ing Chan­nel com­mu­nity into unique WB’s Oppor­tu­nity man­age­ment system
  • Heav­ily trained to sup­port a mar­ket­ing and sales team in achiev­ing an oper­a­tional excel­lence, trans­fer­ring knowl­edge, regional sup­port, orga­ni­za­tion, method­ol­ogy, train­ings, mar­ket analy­sis, sales busi­ness insights and reports.
  • Dri­ving Demand gen­er­a­tion process coor­di­nat­ing the local Mar­ket­ing team and region­ally avail­able pre­sales resources
  • …and heav­ing a unique oppor­tu­nity to be involved in build­ing a sales orga­ni­za­tion, based on world class, cutting-​edge and the best SAP®’s CRM method­ol­ogy and practice